Best Window Company London

When it comes to home improvement, choosing the right window company is crucial for energy efficiency, aesthetics, and long-term value. In London, Ontario, homeowners have several excellent options for window replacement and installation. This comprehensive guide examines the top window companies in the area, comparing their offerings, pricing, and customer satisfaction to help you make an informed decision for your home. These companies provide a complete line of ENERGY STAR® certified windows and doors, emphasizing their dedication to quality, energy efficiency, and customer service.

Comparison Table

How We Evaluated the Companies

Our evaluation of window companies in London, Ontario was based on several key factors:

• Customer reviews on Homestars : We analysed ratings and feedback from verified customers to gauge overall satisfaction and service quality.
• Google Ratings : We considered Google My Business profile ratings to get a broader perspective on customer experiences.
• Product offerings : We examined the range and quality of window types, materials, and customization options available.
• Pricing : We compared price levels to determine value for money, taking into account the quality of products and services offered.
• Warranties : We assessed the comprehensiveness and duration of warranties provided by each company.
• Fine print warranty : We also considered the importance of a 'No Fine Print Warranty' that covers both the product and installation for the duration of homeownership, ensuring a trustworthy commitment to quality and reliability.

Customer Reviews Summary

1. Canadian Choice Windows & Doors

Page : Replacement Windows London

Key Features

Canadian Choice Windows & Doors stands out as an operated business based locally, emphasizing its commitment to quality and customer satisfaction. As a manufacturer of DraftLOCK windows, they have full control over the production process, ensuring high standards. Their dedicated warranty department provides peace of mind to customers, while their in-house installation team ensures professional and efficient service. The company’s fair pricing policy and price match guarantee make them an attractive option for budget-conscious homeowners.

Product Range

Canadian Choice offers a comprehensive range of window styles including:

• Awning Windows
• Casement Windows
• Bay and Bow Windows
• Sliding Windows
• Double Hung Tilt Windows
• Tilt and Turn Windows
• Architectural Windows

They also provide custom window solutions to meet specific design needs.

Pros

• High-quality, energy-efficient windows
• Professional and efficient installation
• Excellent customer service
• Competitive pricing with price match guarantee
• Knowledgeable and helpful staff

Cons

• Some customers report delays in installation schedules

Price Level $$

Canadian Choice Windows & Doors offers an excellent balance of quality, service, and value. With a Homestars rating of 9.4 from over 3,400 reviews and a Google rating of 4.6 from nearly 1,400 reviews, they clearly have a strong track record of customer satisfaction. Their mid-range pricing, combined with high-quality products and services, makes them a top choice for homeowners in London, Ontario. While some customers have experienced installation delays, the overall positive feedback suggests these are exceptions rather than the norm.

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2. Magic Window

Site : magicwindow.ca

Key Features

Magic Window sets itself apart with innovative features like their proprietary Slide & Hide™ screens. They focus on energy-efficient windows and offer highly customizable designs to suit various architectural styles. Their lifetime warranty demonstrates confidence in their product quality and commitment to customer satisfaction. Magic Window’s approach combines cutting-edge technology with elegant design, appealing to homeowners who want both functionality and aesthetics. It is important to compare quotes from different window installers to save money while ensuring quality.

Product Range

Magic Window offers a diverse selection of window styles:

• Casement Windows
• Awning Windows
• Slider Windows
• Double-Hung Windows
• Bay and Bow Windows
• Tilt & Turn Windows
• Specialty Windows (Custom shapes)

Pros

• Innovative Slide & Hide™ screens
• High-quality, energy-efficient windows
• Customizable designs
• Professional and efficient installation
• Excellent customer service and communication

Cons

• Premium pricing
• Some instances of installation delays
• Minor issues with clean-up during installation
• Occasional difficulty reaching customer service for after-sales support

Price Level $$$$

Magic Window stands out for its innovative products and high customer satisfaction. With a stellar Homestars rating of 9.7 from 788 reviews and a Google rating of 4.8 from over 1,400 reviews, they are clearly delivering on their promises. Their premium pricing reflects the quality and innovation of their products. While they have some minor issues with installation delays and clean-up, the overwhelmingly positive feedback suggests these are not widespread concerns. For homeowners willing to invest in top-tier windows with unique features, Magic Window is an excellent choice.

3. Renewal by Andersen

Site : www.renewalbyandersen.ca

Key Features

Renewal by Andersen, a leading window manufacturer, is known for its proprietary Fibrex® composite material, which combines the strength and stability of wood with the low-maintenance features of vinyl. They offer energy-efficient glass options and professional installation services. Their ability to provide custom sizes makes them a go-to choice for homes with non-standard window openings. The company’s focus on environmentally friendly materials and practices appeals to eco-conscious consumers.

Product Range

Renewal by Andersen offers a variety of window styles:

• Casement Windows
• Awning Windows
• Double-Hung Windows
• Picture Windows
• Bay and Bow Windows
• Sliding Windows
• Specialty Windows (Custom shapes)

Pros

• High-quality windows with excellent insulation and noise reduction
• Professional and efficient installation service
• Strong warranty coverage
• Environmentally friendly materials and practices

Cons

• Higher cost compared to competitors
• Some customers report issues with post-installation support and communication

Price Level $$$$

Renewal by Andersen offers premium quality windows and installation services, reflected in their high customer ratings. With a Homestars rating of 9.6 from 455 reviews and a Google rating of 4.8 from over 2,000 reviews, they clearly deliver satisfaction to most customers. Their higher price point is justified by the quality of their products and services. However, potential customers should be prepared for a significant investment and should clarify post-installation support details before committing. For those prioritizing quality and willing to pay for it, Renewal by Andersen is a strong contender.

4. Centennial Windows

Site : centennialwindows.com

Key Features

Centennial Windows specializes in energy-efficient windows custom-built in Toronto. They offer a lifetime warranty on their products, demonstrating confidence in their durability. Their professional installation teams are known for their efficiency and friendliness. Centennial Windows' focus on improving home comfort and energy efficiency resonates well with homeowners looking to reduce their energy bills and carbon footprint.

Product Range

Centennial Windows offers a range of window styles including:

• Casement Windows
• Awning Windows
• Sliding Windows
• Picture Windows
• Bay and Bow Windows
• Basement Windows
• Custom Windows (Specialty shapes)

Pros

• High-quality, energy-efficient windows
• Professional, efficient, and friendly installation teams
• Excellent customer service and communication
• Competitive pricing
• Noticeable improvement in home comfort and energy efficiency

Cons

• Some instances of delays in installation schedules
• Minor issues with clean-up or damage to surrounding areas during installation

Price Level $$$$

Centennial Windows has built a strong reputation for quality products and excellent service. Their Homestars rating of 9.2 from 414 reviews and Google rating of 4.2 from 438 reviews indicate high customer satisfaction, though slightly lower than some competitors. The premium pricing reflects the quality of their custom-built, energy-efficient windows. While some customers have experienced minor issues with installation delays or clean-up, these appear to be exceptions rather than the rule. For homeowners seeking locally-made, energy-efficient windows with strong warranty coverage, Centennial Windows is a solid choice.

5. Home Depot

Site : www.homedepot.ca

Key Features

Home Depot offers a wide selection of window brands and styles, catering to various budgets and preferences. They provide DIY installation guides for handy homeowners, as well as professional installation services. The convenience of in-store and online shopping, combined with their competitive pricing, makes Home Depot an attractive option for many consumers. Their energy-efficient window options cater to environmentally conscious homeowners.

Product Range

Home Depot offers a comprehensive range of window styles including:

• Casement Windows
• Awning Windows
• Sliding Windows
• Single and Double Hung Windows
• Bay and Bow Windows
• Picture Windows
• Basement Windows
• Skylights
• Garage Doors

Pros

• Wide selection of products
• Competitive pricing
• Helpful and knowledgeable staff
• Convenient locations and hours

Cons

• Some issues with product quality and durability
• Inconsistent customer service experiences
• Delays or issues with delivery and installation
• Difficulty resolving problems or obtaining refunds

Price Level $$

Home Depot offers a budget-friendly option with a wide selection of windows. However, their lower Homestars rating of 6.2 from 17 reviews and Google rating of 4.0 from 2,900 reviews suggest inconsistent customer experiences. While they offer competitive pricing and convenient shopping options, issues with product quality, customer service, and installation have been reported. Home Depot may be suitable for budget-conscious DIY enthusiasts or those seeking a variety of options, but customers should be prepared to potentially deal with some service inconsistencies.

6. Pella

Site : www.pella.com

Key Features

Pella is renowned for its high-quality windows available in wood, fiberglass, and vinyl options. They offer energy-efficient products with innovative features and the ability to create custom designs. Their professional installation service ensures proper fitting and functionality. Pella's focus on both performance and aesthetics appeals to homeowners looking for premium window solutions.

Product Range

Pella offers an extensive range of window styles:

• Casement Windows
• Awning Windows
• Double-Hung Windows
• Single-Hung Windows
• Picture Windows
• Sliding Windows
• Bay and Bow Windows
• Special Shape Windows (Custom designs)
• Specialty Windows (Custom shapes)
• Wood Windows

Pros

• High-quality products and materials
• Professional and efficient installation
• Excellent customer service and communication
• Noticeable improvement in home comfort and energy efficiency

Cons

• Higher price point compared to some competitors
• Some instances of delays in installation schedules
• Minor issues with clean-up or damage to surrounding areas during installation

Price Level $$$

Pella offers premium quality windows with a focus on both performance and aesthetics. Their Homestars rating of 5.4 from 78 reviews and Google rating of 4.0 from 202 reviews suggest room for improvement in customer satisfaction. While they offer high-quality products and professional installation, the higher price point and occasional installation issues may deter some customers. For those prioritizing quality and willing to invest in premium windows, Pella remains a strong contender, but potential buyers should be prepared for a higher investment and should clarify installation timelines and procedures beforehand.

7. JELD-WEN Windows & Doors

Site : www.jeld-wen.ca

Key Features

JELD-WEN is known for its ENERGY STAR® certified windows, offering a wide variety of styles and low-maintenance options. They provide multiple material choices to suit different architectural styles and climates. Their focus on energy efficiency and diverse product range makes them a versatile option for many homeowners.

Product Range

JELD-WEN offers a comprehensive selection of window styles:

• Casement Windows
• Awning Windows
• Sliding Windows
• Single and Double Hung Windows
• Picture Windows
• Bay and Bow Windows
• Fixed Windows
• Specialty Shaped Windows
• Tilt & Turn Windows

Pros

• Good quality products
• Professional and efficient installation
• Competitive pricing
• Noticeable improvement in energy efficiency

Cons

• Some issues with product quality and durability
• Delays in delivery and installation
• Difficulty reaching customer service for after-sales support

Price Level $$$

JELD-WEN offers a wide range of window options at competitive prices, but their customer satisfaction scores suggest room for improvement. With a Homestars rating of 3.8 from 16 reviews and a Google rating of 2.1 from 135 reviews, they fall behind many competitors in terms of customer satisfaction. While they offer good quality products and competitive pricing, issues with product durability, delivery delays, and customer service have been reported. Potential customers should carefully weigh these factors and perhaps seek recent customer experiences before making a decision.

8. Rona

Site : www.rona.ca

Key Features

Rona offers a broad selection of window brands, catering to various budgets and preferences. They provide competitive pricing and both DIY and professional installation options. Their energy-efficient window selections appeal to environmentally conscious homeowners. The convenience of multiple locations makes Rona an accessible choice for many consumers.

Product Range

Rona's window offerings include:

• Casement Windows
• Awning Windows
• Sliding Windows Certainly, I'll continue from where we left off:
• Single and Double Hung Windows
• Bay and Bow Windows
• Picture Windows
• Basement Windows
• Skylights

Pros

• Wide selection of brands
• Competitive pricing
• Helpful and knowledgeable staff
• Convenient locations and hours

Cons

• Some issues with product quality and durability
• Inconsistent customer service experiences
• Delays or issues with delivery and installation
• Difficulty resolving problems or obtaining refunds

Price Level $$

Rona offers a budget-friendly option with a wide selection of windows, similar to Home Depot. Their Homestars rating of 7.6 from 8 reviews and Google rating of 3.7 from 925 reviews suggest moderate customer satisfaction. While they offer competitive pricing and convenient shopping options, issues with product quality, customer service, and installation have been reported. Rona may be suitable for budget-conscious DIY enthusiasts or those seeking variety, but customers should be prepared to potentially deal with some service inconsistencies.

9. Milgard Windows & Doors

Site : www.milgard.com

Key Features

Milgard is known for its energy-efficient windows and multiple material options. They offer customizable designs and back their products with a lifetime warranty. Their focus on durability and energy efficiency makes them attractive to homeowners looking for long-term value.

Product Range

Milgard offers a diverse selection of window styles:

• Casement Windows
• Awning Windows
• Double-Hung Windows
• Single-Hung Windows
• Picture Windows
• Sliding Windows
• Bay and Bow Windows
• Garden Windows
• Custom Specialty Windows (Custom shapes)
• Radius Windows

Pros

• Wide selection of windows
• Reasonable prices
• Energy-efficient options
• Lifetime warranty

Cons

• Delays in delivery and installation

Price Level $$$

Milgard Windows & Doors offers a good balance of quality and value. However, with only one review each on Homestars (10.0) and Google (4.6), it's difficult to draw broad s about customer satisfaction. Their wide selection of energy-efficient windows and lifetime warranty are appealing, but potential customers should be aware of possible delivery and installation delays. It would be advisable for interested homeowners to seek more recent customer experiences before making a decision.

10. Universal Windows Direct

Site : www.universalwindowsdirect.com

Key Features

Universal Windows Direct is known for its UniShield® glass, which offers enhanced energy efficiency. They provide lifetime warranties and custom window options. Their professional installation service aims to ensure proper fitting and functionality.

Product Range

Universal Windows Direct offers various window styles including:

• Casement Windows
• Double-Hung Windows
• Sliding Windows
• Picture Windows
• Bay and Bow Windows
• Garden Windows
• Custom Windows (Specialty shapes)

Pros

• Expertise and personalized service
• Quality products and installations
• Competitive pricing and accurate quotes
• Professional and efficient service throughout the process

Cons

• Pushy sales tactics reported by some customers
• Poor communication and customer service in some instances
• Delays in installation and repair
• Issues with product quality and installation workmanship reported by some customers

Price Level $$$

Universal Windows Direct offers quality products with competitive pricing, but customer experiences seem to vary widely. Their Homestars rating of 10.0 from 5 reviews is excellent, but their Google rating of 4.0 from 4 reviews suggests less consistent satisfaction. The contrast between positive reviews praising their expertise and service, and negative reviews citing pushy sales tactics and quality issues, indicates potential inconsistencies. Prospective customers should thoroughly research recent experiences and carefully consider all aspects before making a decision.

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Why Quality Windows and Doors Matter

Investing in high-quality windows and doors is crucial for several reasons:

1. Energy Efficiency : Quality windows can significantly reduce heating and cooling costs by providing better insulation.
2. Comfort : Well-installed, efficient windows help maintain consistent indoor temperatures and reduce drafts.
3. Noise Reduction : Modern, high-quality windows can substantially reduce outside noise, creating a more peaceful living environment.
4. Home Value : Updated, attractive windows can increase your home's curb appeal and overall value.
5. Security : Sturdy, well-designed windows and doors enhance home security.
6. UV Protection : Many modern windows come with coatings that protect your furniture and flooring from harmful UV rays.
7. Low Maintenance : Quality windows often require less maintenance and have longer lifespans.

Factors to Consider When Choosing a Company

When selecting a window company in London, Ontario, consider the following:

1. Reputation : Check customer reviews and ratings on platforms like Homestars and Google.
2. Product Quality : Look for energy-efficient, durable windows that suit your home's style.
3. Installation Expertise : Ensure the company has experienced, professional installers.
4. Warranty : Look for comprehensive, long-term warranties that protect your investment.
5. Customer Service : Choose a company known for responsive, helpful customer support.
6. Pricing : Compare quotes, but remember that the cheapest option isn't always the best value.
7. Customization Options : Ensure the company can meet your specific design needs.
8. Energy Efficiency Ratings : Look for ENERGY STAR® certified products for optimal efficiency.

Things to Avoid

When choosing a window company, be wary of:

1. Pressure Sales Tactics : Avoid companies that use aggressive sales techniques or time-limited offers.
2. Unclear Pricing : Ensure all costs, including installation, are clearly outlined in writing.
3. Limited Warranties : Be cautious of companies offering short-term or limited warranties.
4. Poor Communication : If a company is unresponsive during the quote process, it may indicate future service issues.
5. Lack of Proper Licensing and Insurance : Always verify that the company is properly licensed and insured.
6. Subcontracted Installation : Prefer companies that use their own installation teams for better quality control.
7. Ignoring Energy Efficiency : Don't overlook the long-term savings of energy-efficient windows.

Conclusion

Choosing the right window company in London, Ontario requires careful consideration of various factors including product quality, customer service, installation expertise, and warranty coverage. While companies like Canadian Choice Windows & Doors, Magic Window, and Renewal by Andersen stand out for their high customer satisfaction and quality products, others like Home Depot and Rona offer budget-friendly options with a wide selection.

Remember that the best choice depends on your specific needs, budget, and priorities. Whether you're looking for top-of-the-line energy efficiency, custom designs, or budget-friendly options, there's a window company in London that can meet your needs.

Always do thorough research, read customer reviews, and get multiple quotes before making your decision. By investing time in choosing the right window company, you can ensure long-term satisfaction, energy savings, and enhanced home comfort for years to come.

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Frequently Asked Questions

What are the best types of windows for energy efficiency in Canada?

The most energy-efficient windows for Canadian weather are triple-glazed vinyl or fiberglass windows with thermally optimized frames and LowE-coated glass. Look for ENERGY STAR-rated models.

How much do replacement windows in London, Ontario cost?

The average cost to replace windows in London is $650 - $850 per window installed. Vinyl windows tend to be the most cost-effective, while wood and fiberglass are premium options.

What’s the best way to get quotes for new windows?

Contact 3-4 top local window companies to come assess your home and provide detailed quotes for recommended window solutions. Be wary of online instant quote tools.

How long does it take to install replacement windows?

The installation time varies based on the number of windows, but expect 1-2 days for most standard window replacements. Larger projects with more installations or custom windows may take 3-5 days.

What are the best double-glazed windows for energy efficiency in the London area?

Double-glazed vinyl windows with LowE coated glass and argon gas fill are excellent for energy efficiency. Look for brands like Centennial Windows that offer double-glazed options.

How much do bay window replacements usually cost in London, Ontario?

Expect to pay $1,500 - $2,500 for a typical vinyl bay window installed. More complex, bay windows and designs with curved glass or wood can cost $3,000 to $5,000.

What questions should I ask window companies to understand their end-to-end solution?

Ask about their process from measurement and ordering to customization options, delivery, installation, cleanup, warranties and aftercare services. A good end-to-end process is important.

How can I ensure I’m completely satisfied with new windows and sliding doors?

Work with a professional, trusted local company known for quality products and exceptional customer service. Have them explain options and inspect the work thoroughly. Don't settle for less.

How much can new energy-efficient windows reduce energy consumption?

Properly installed ENERGY STAR® windows can reduce heating and cooling costs by 12-30%. High-efficiency triple-pane windows deliver the most energy savings.

What home improvement rebates are available for window replacements in London, Ontario?

Check the Enbridge and Union Gas rebate programs. ENERGY STAR window rebates provide up to $500 per opening to help offset costs.