Best Window Company Kelowna

Choosing the right window company in Kelowna, British Columbia, is crucial for homeowners looking to enhance their property’s aesthetics, energy efficiency, and security. These companies also offer comprehensive services, including door installation. This comprehensive guide evaluates the top window companies in the area, considering factors such as product quality, customer service, and value for money. Whether you’re planning a window replacement project or installing new windows in your home, this article will help you make an informed decision.

Comparison Table

How We Evaluated the Companies for Window Installation Services

To provide a comprehensive assessment of the best window companies in Kelowna, we considered several key factors:

1. Customer Reviews on Homestars : We analysed customer feedback on Homestars, a trusted platform for home improvement reviews in Canada. This gave us insights into customer satisfaction, product quality, and service reliability.
2. Google Ratings : We examined the Google My Business profiles of each company, taking into account both the overall rating and the number of reviews. This provided a broader perspective on customer experiences.
3. Product Offerings : We evaluated the range and quality of products offered by each company, including window types, materials, and customization options.
4. Pricing : We compared the price ranges of different companies to assess their value for money, considering both affordability and quality.
5. Warranties : We looked at the warranty terms offered by each company, as this reflects their confidence in their products and commitment to customer satisfaction.

Customer Reviews Summary

1. Canadian Choice Windows & Doors

Page: Windows Kelowna

Key Features

Canadian Choice Windows & Doors stands out as a manufacturer of DraftLOCK windows, offering a dedicated warranty department and in-house installation services. They prioritise fair pricing and even provide a price match guarantee, ensuring competitive rates for their customers. Their commitment to quality and customer satisfaction is evident in their high ratings on both Homestars and Google. They also serve nearby regions such as Lake Country, highlighting their extensive experience and commitment to community involvement.

Product Range

Canadian Choice Windows & Doors offers a comprehensive range of window styles to suit various architectural needs:

• Awning Windows
• Casement Windows
• Bay and Bow Windows
• Sliding Windows
• Double Hung Tilt Windows
• Tilt and Turn Windows
• Architectural Windows

Pros

• Manufacturer of their own DraftLOCK windows, ensuring quality control
• In-house installation teams for consistent service quality
• Dedicated warranty department for customer peace of mind
• Fair pricing with a price match guarantee
• High customer satisfaction ratings

Cons

• Some customers report delays in installation

Price Level

$$

Canadian Choice Windows & Doors offers an excellent balance of quality, service, and value. With a Homestars rating of 9.4 from 3422 reviews and a Google rating of 4.6 from 24 reviews, they clearly have a strong track record of customer satisfaction. Their fair pricing and price match guarantee make them an attractive option for budget-conscious homeowners who don't want to compromise on quality. While some customers have experienced installation delays, the overall positive feedback suggests that these instances are not the norm. For Kelowna homeowners seeking reliable, energy-efficient windows with strong after-sales support, Canadian Choice Windows & Doors is a top contender.

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2. Renewal by Andersen

Website: www.renewalbyandersen.com

Key Features

Renewal by Andersen is known for its innovative Fibrex composite material, which combines the strength and insulation properties of wood with the low-maintenance benefits of vinyl. They offer high energy efficiency windows with premium hardware and an industry-leading lifetime warranty. Their focus on quality is reflected in their high customer satisfaction ratings. Additionally, they showcase their expertise in comprehensive window and door installation services, including supply, design and fabrication, installation, repair, and replacement, catering to diverse types of homes, from traditional to modern.

Product Range

Renewal by Andersen offers a variety of window styles to suit different architectural needs:

• Casement
• Awning
• Double-Hung
• Picture
• Bay and Bow
• Sliding
• Specialty (Custom shapes)

Pros

• High-quality, energy-efficient windows using innovative Fibrex material
• Premium hardware and finishes
• Comprehensive lifetime warranty
• Professional installation teams
• Excellent customer service during the sales process

Cons

• Higher price point compared to some competitors
• Some customers report delays in installation
• Issues with post-installation support reported by some clients
• Communication problems after the sale in some cases

Price Level

$$$$

Renewal by Andersen offers premium windows with innovative features, reflected in their higher price point. Their Homestars rating of 9.6 from 455 reviews and Google rating of 4.5 from 674 reviews indicate high customer satisfaction. The use of Fibrex material and focus on energy efficiency make them an excellent choice for homeowners prioritising long-term performance and durability. However, the higher cost may not suit all budgets, and some customers have reported issues with post-installation support. For those willing to invest in top-tier windows and who value cutting-edge technology, Renewal by Andersen is a strong option, but be prepared for a premium price tag.

3. A1 Windows

Website: www.a1windows.ca

Key Features

A1 Windows is known for offering high-quality, energy-efficient windows with customizable designs. They provide competitive pricing and have strong local availability in Kelowna. Their focus on quality and customer service is evident in their high ratings on both Homestars and Google. Additionally, A1 Windows serves nearby regions such as Lake Country.

Product Range

A1 Windows offers a wide range of window styles:

• Casement
• Awning
• Slider
• Single and Double Hung
• Picture
• Bay and Bow
• Garden
• Custom (Specialty shapes)

Pros

• High-quality, energy-efficient windows
• Customizable designs to suit various architectural styles
• Competitive pricing
• Strong local presence in Kelowna
• Excellent customer service during the sales process

Cons

• Some customers report delays in delivery and installation
• Issues with installation quality reported by some clients
• Challenges with post-installation support in some cases

Price Level

$$$$

A1 Windows offers a compelling combination of quality products, customization options, and competitive pricing. Their Homestars rating of 9.6 from 249 reviews and Google rating of 4.7 from 235 reviews indicate high customer satisfaction. The variety in their product range makes them suitable for various home styles in Kelowna. However, the reported issues with installation delays and quality, as well as post-installation support, are points to consider. For homeowners looking for high-quality, customizable windows with strong local support, A1 Windows is a solid choice, but be sure to discuss installation timelines and support options in detail before committing.

4. Home Depot

Website: www.homedepot.ca

Key Features

Home Depot is a well-known name in home improvement, offering a wide range of window products and in-store installation services. They provide competitive pricing and have a strong local presence in Kelowna. Their large scale allows them to offer a variety of options to suit different budgets and preferences, showcasing their expertise in both window and door installation.

Product Range

Home Depot Vancouver offers a comprehensive range of window styles:

• Casement
• Awning
• Slider
• Single and Double Hung
• Bay and Bow
• Picture
• Basement
• Skylights

Pros

• Wide range of products available to suit various needs and budgets
• In-store installation services
• Competitive pricing
• Strong local availability in Kelowna
• Helpful and knowledgeable in-store staff

Cons

• Lower Homestars rating compared to specialized window companies
• Some customers report poor communication and coordination, especially with installations
• Issues with installation quality reported by some clients
• Difficulty resolving issues through customer service in some cases

Price Level

$$

Home Depot offers the convenience of a one-stop shop for windows and installation services at competitive prices. However, their Homestars rating of 6.2 from 17 reviews is significantly lower than specialized window companies, although their Google rating of 4.1 from 1771 reviews is more favourable. The discrepancy in ratings and the high number of Google reviews suggest a mixed customer experience. While they offer good value and a wide product range, the reported issues with installation quality and customer service are concerns. For Kelowna homeowners on a budget or those who prefer the convenience of a large retailer, Home Depot can be a viable option, but be prepared to be more involved in managing the process and potentially dealing with service issues.

5. Vinyltek Windows

Website: www.vinyltek.com

Key Features

Vinyltek specializes in energy-efficient vinyl windows with customizable designs. They offer competitive pricing and emphasize local accountability. Their focus on vinyl windows allows them to provide expertise in this specific area.

Product Range

Vinyltek offers a range of window styles:

• Casement
• Awning
• Picture
• Sliding
• Bay and Bow
• Specialty (Custom shapes)
• Tilt & Turn

Pros

• High-quality, durable vinyl windows
• Energy-efficient options
• Customizable designs
• Competitive pricing
• Local accountability

Cons

• Some customers report delays in delivery and installation
• Issues with installation quality reported by some clients
• Challenges with post-installation support in some cases

Price Level

$$$

Vinyltek Windows offers a solid option for homeowners looking for energy-efficient vinyl windows. Their Homestars rating of 8.4 from 41 reviews and Google rating of 4.7 from 57 reviews indicate generally positive customer experiences. The focus on vinyl windows allows them to offer expertise in this area, which can be beneficial for those specifically seeking this type of window. However, the reported issues with installation delays and quality are points to consider. For Kelowna homeowners prioritizing energy efficiency and durability in vinyl windows, Vinyltek is worth considering, but be sure to discuss installation timelines and support options thoroughly.

6. Starline Windows

Website: www.starlinewindows.com

Key Features

Starline Windows boasts over 50 years of experience and is known as a leader in architectural aluminum window systems. They offer both residential vinyl windows and doors, with a focus on customizable designs and high-quality products.

Product Range

Starline Windows offers a variety of window styles:

• Casement
• Awning
• Slider
• Single and Double Hung
• Picture
• Bay and Bow
• Specialty (Custom shapes)

Pros

• Long-standing experience in the industry
• Expertise in architectural aluminum window systems
• High-quality windows and doors
• Customizable designs
• Professional and knowledgeable installation teams

Cons

• Lower customer ratings compared to some competitors
• Some customers report delays in delivery and installation
• Issues with installation quality reported by some clients
• Difficulties with customer service and post-installation support in some cases

Price Level

$$$

Starline Windows brings significant experience to the table, particularly in architectural aluminum systems. However, their Homestars rating of 4.5 from 25 reviews and Google rating of 3.1 from 96 reviews are lower than many competitors, indicating potential issues with customer satisfaction. While they offer high-quality products and customization options, the reported problems with installation, customer service, and post-installation support are significant concerns. For Kelowna homeowners interested in architectural or custom windows, Starline could be worth considering, but be prepared to thoroughly vet their process and support options before committing.

7. Ecoline Windows

Website: www.ecolinewindows.ca

Ecoline Windows Kelowna is renowned for its cutting-edge technology in manufacturing windows and doors, offering a local showroom and warehouse with convenient hours. Their service offerings include professional and efficient installation services, making them a reputable choice for window replacement and installation in Kelowna.

Key Features

Ecoline Windows specializes in Energy Star rated and NAFS-11 tested windows. They offer custom-shaped windows and a unique triple-pane slider window. A 25-year warranty on parts and hardware demonstrates confidence in their product quality.

Product Range

Ecoline Windows offers a range of window styles:

• Casement
• Awning
• Picture
• Bay and Bow
• Single and Double Hung
• Slider
• End Vent Slider
• Basement

Pros

• Energy Star rated and NAFS-11 tested windows
• Custom-shaped window options
• Unique triple-pane slider window
• 25-year warranty on parts and hardware
• High-quality, energy-efficient products

Cons

• Limited number of reviews available, making it harder to assess overall customer satisfaction
• Some concerns about post-installation support reported

Price Level

$$$$

Ecoline Windows offers high-quality, energy-efficient windows with some unique features like their triple-pane slider. Their 25-year warranty on parts and hardware is impressive and shows confidence in their products. However, with a Homestars rating of 10 from only 3 reviews and a Google rating of 3.5 from 8 reviews, it's difficult to draw definitive conclusions about overall customer satisfaction. The limited number of reviews and some reported concerns about post-installation support are points to consider. For Kelowna homeowners prioritizing energy efficiency and interested in unique window options, Ecoline could be worth exploring, but be sure to thoroughly research their track record and support options.

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Why Quality Windows and Doors Matter

Investing in high-quality windows and doors is crucial for several reasons. Choosing high-quality town windows for window replacement and installation services specific to the Kelowna area ensures expertise, experience, and customer satisfaction.

1. Energy Efficiency : Quality windows can significantly reduce your energy bills by providing better insulation.
2. Home Value : Well-designed, durable windows and doors can increase your property’s value and curb appeal.
3. Comfort : Superior windows and doors help maintain a consistent indoor temperature and reduce outside noise.
4. Security : High-quality products offer better security features, protecting your home and family.
5. Durability : Well-made windows and doors last longer, reducing the need for frequent replacements.
6. Light and View : Quality windows can enhance natural light and provide clearer views of the outdoors.
7. Maintenance : Many modern windows and doors require less maintenance, saving time and money in the long run.

Factors to Consider When Choosing a Company

When selecting a window company in Kelowna, consider the following factors:

1. Reputation : Look at customer reviews and ratings on platforms like Homestars and Google.
2. Product Range : Ensure the company offers the styles and materials that suit your home and preferences.
3. Energy Efficiency : Look for Energy Star certified products and ask about U-factors and Solar Heat Gain Coefficients.
4. Installation Expertise : Proper installation is crucial for window performance. Ask about the company's installation process and the experience of their teams.
5. Warranty : Compare warranty terms, considering both product and labour coverage.
6. After-Sales Support : Evaluate the company's responsiveness to post-installation queries and issues.
7. Local Experience : Companies with local experience will better understand Kelowna's climate and building requirements.
8. Customization Options : If you have unique architectural features, ensure the company can accommodate custom designs.
9. Pricing and Financing : Compare quotes and inquire about financing options if needed.
10. Certifications : Look for industry certifications that demonstrate the company's commitment to quality and standards.

Things to Avoid

When choosing a window company in Kelowna, be wary of:

1. Pressure Sales Tactics : Reputable companies won't push you to make an immediate decision.
2. Unusually Low Prices : If a deal seems too good to be true, it probably is. Extremely low prices often indicate poor quality products or hidden costs.
3. Lack of Proper Licensing and Insurance : Ensure the company is properly licensed and insured to operate in Kelowna.
4. Vague or Non-Existent Warranties : Be cautious of companies that don't offer clear, written warranties.
5. Poor Communication : If a company is unresponsive or unclear during the quote process, it's likely to be worse after they have your money.
6. Lack of References : Reputable companies should be able to provide references from previous customers in the Kelowna area.
7. Incomplete Contracts : Ensure all details, including product specifications, installation timeline, and costs, are clearly outlined in the contract.
8. Ignoring Energy Efficiency : In Kelowna's climate, energy-efficient windows are crucial. Be wary of companies that don't prioritize this.
9. Overlooking Local Building Codes : Ensure the company is familiar with and complies with Kelowna's building codes and regulations.
10. Neglecting Post-Installation Support : Consider how the company handles after-sales service and support.

Conclusion

Choosing the right window company in Kelowna is a crucial decision that can significantly impact your home's comfort, energy efficiency, and value. Each of the reviewed companies Canadian Choice Windows & Doors, Renewal by Andersen, A1 Windows, Home Depot, Vinyltek Windows, Starline Windows, and Ecoline Windows offers unique strengths and potential drawbacks.

Canadian Choice Windows & Doors and Renewal by Andersen stand out with their high customer satisfaction ratings and comprehensive product offerings. A1 Windows and Vinyltek offer strong local presence and competitive pricing. Home Depot provides the convenience of a one-stop shop, while Starline Windows brings extensive experience in architectural systems. Ecoline Windows impresses with its focus on energy efficiency and unique product features.

When making your decision, consider factors such as product quality, energy efficiency, installation expertise, warranty terms, and after-sales support. Don't hesitate to ask for detailed quotes, check references, and thoroughly research each company's track record in Kelowna.

Remember that the best window company for you will depend on your specific needs, budget, and priorities. Take the time to evaluate your options carefully, and don't rush the decision. A well-informed choice will result in beautiful, efficient windows that enhance your home for years to come.

Whether you're undertaking a full window replacement project or simply upgrading a few windows, the investment in quality products and professional installation will pay dividends in energy savings, comfort, and home value. By choosing a reputable window company in Kelowna, you're not just improving your home you're investing in your quality of life and the long-term value of your property.

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Frequently Asked Questions

What does the window installation process involve?

The full window installation process includes consultation, measurement, ordering windows/doors, removing old units, installing new ones properly, sealing, testing for air leaks, interior/exterior finishing, cleanup, and disposal of old materials. A good company will handle all steps start to finish.

How long does a full window replacement project take?

For a typical sized home, it usually takes 2-3 days depending on the number of windows. Installation is done efficiently to minimize disruption. For large projects, it may take 4-5 working days.

What are the benefits of new windows installation?

New windows provide improved energy efficiency, soundproofing, durability, curb appeal and security. They reduce energy bills, outside noise, and maintenance needs while adding comfort and value to your West Kelowna home.

Does installation change depending on the style of the home?

Yes, installation techniques will vary for different home styles. Experienced installers know how to properly fit and seal replacement windows in homes of all types including ranch-style homes, 2-stories, condos, etc.

What should I consider when requesting estimates?

When requesting estimates, be sure to get detailed costs for the windows/doors, installation, and any additional charges. Compare warranties and financing options as well. Only accept quotes in writing.

How do I find qualified local contractors?

Search for Kelowna window installers on Google/Facebook and ask neighbors for referrals. Review ratings and feedback. Verify they are licensed, bonded and insured. Meet with contractors to evaluate their experience.

Who will be performing the installation?

The company's own trained employees should perform the installation, not subcontractors. Ask about the team's experience installing windows in Canadian homes. Experience with local building codes is key.

What if something goes wrong after my windows installed?

A reputable company will have guarantees covering defects in products or installations for 5-10 years. They will promptly correct any issues that arise due to their workmanship. Verify coverage terms.

How can I get all the details I need from each company?

Ask lots of questions before signing a contract. Get product specs, timeline, costs, warranties, and financing in writing. Review the contract. Don't feel pressured. A good company will answer all questions clearly.