Best Window Companies Ottawa: Comprehensive Guide

August 16, 2024

If you’re thinking about giving your home a facelift with new windows, you’ve come to the right place. We know that choosing the right window company can be a bit of a headache, so we’ve done the legwork for you. Let’s dive into the top window companies in Ottawa and help you make the best choice for your home.

Top 10 Window Replacement Companies in Ottawa at Glance

Before we get into the nitty-gritty, here’s a quick comparison of the top window replacement companies in Ottawa’s window market:

Customer reviews summary

To give you a better idea of what to expect from each company, here's a summary of customer feedback from the Homestars:

This table provides a concise overview of the pros and cons for each company based on customer reviews.

Now, let’s take a closer look at each company, shall we?

Canadian Choice Windows & Doors

As a Toronto-based manufacturer of vinyl windows and steel entry doors, we might be a tad biased, but we're proud to say that Canadian Choice Windows & Doors is a top contender in Ottawa. We're all about quality, value, and service.

What sets us apart:

• Our DraftLOCK windows are designed specifically for the Canadian climate (because we know how brutal those Ottawa winters can be!)
• We have our own in-house installation team of trained professionals for expert window replacement
• We offer a comprehensive warranty covering both products and labour
• Fair pricing with a price match guarantee
• We’ve got the highest number of reviews among Canadian window companies (we’re chuffed about that!)

Our product range:

• Awning Windows
• Casement Windows
• Bay and Bow Windows
• Sliding Windows
• Double Hung Tilt Windows
• Tilt and Turn Windows
• Architectural Windows

Pros:

• We've got a dedicated warranty department
• Fair pricing with competitive guarantees
• Extensive product range
• Windows specially designed for Canadian weather (because we know a thing or two about that!)

Cons:

• Some customers have reported installation delays (we're working on that!)

Price Level: $$

With over 3,400 reviews on Homestars and a rating of 9.4, plus a Google rating of 4.6 from nearly 1,400 reviews, we've built a strong reputation in the Ottawa market. But don't just take our word for it check out what our customers are saying!

Magic Window

Magic Window is known for its innovative Slide & Hide™ screen system and energy-efficient offerings. Their unique screen design provides clearer views when not in use, which is pretty nifty if you ask us.

Key Features:

• Proprietary Slide & Hide™ screens
• Industry leading windows with energy-efficient options
• Comprehensive lifetime warranty

Product Range:

• Various window styles (casement, awning, sliding)
• Patio doors
• Window walls

Pros:

• Cutting-edge screen technology
• Strong focus on energy efficiency
• Lifetime warranty covering materials and labour

Cons:

• Premium pricing
• Some customers have reported installation delays

Price Range: $$$$

With a Homestars rating of 9.7 from 788 reviews and a Google rating of 4.8 from 1,432 reviews, Magic Window has established itself as a top-tier option in Ottawa's window market.

Renewal by Andersen

Renewal by Andersen offers high-end windows featuring their exclusive Fibrex® composite material. This innovative material combines the strength of wood with the low-maintenance benefits of vinyl pretty clever, right?

Key Features:

• Proprietary Fibrex® composite material
• High-Performance™ Low-E4® glass options
• Comprehensive start-to-finish service for your window replacement project

Product Range:

• Double-Hung Windows
• Casement Windows
• Sliding Windows
• Picture Windows
• Specialty Windows

Pros:

• Superior energy efficiency
• Custom-sized windows for perfect fit
• Professional installation included

Cons:

• Higher price point
• Some post-installation support issues noted

Price Range: $$$$

With a Homestars rating of 9.6 from 455 reviews and a Google rating of 4.8 from 2,072 reviews, Renewal by Andersen is recognized for its premium offerings and professional service.

Centennial Windows

Centennial Windows specializes in custom-built windows designed specifically for Ottawa's climate. Their local manufacturing ensures products tailored to withstand local weather conditions which, as we all know, can be quite a challenge!

Key Features:

• Locally manufactured windows
• Energy-efficient design options
• Window replacement services, including cost estimates for these services in Ottawa, average prices for window frames, installations, and repairs, and recommendations for the best window replacement companies
• Transferable lifetime warranty

Product Range:

• Vinyl Windows
• Casement and Awning Windows
• Sliding Windows
• Bay and Bow Windows

Pros:

• Windows designed for Ottawa's climate
• Professional installation teams
• Lifetime warranty transferable to new homeowners

Cons:

• Premium pricing
• Some installation delays reported

Price Range: $$$$

Boasting a Homestars rating of 9.2 from 414 reviews and a Google rating of 4.2 from 438 reviews, Centennial Windows has built a solid reputation among Ottawa homeowners.

Home Depot

As a major home improvement retailer, Home Depot offers a wide selection of window brands and styles, catering to various budgets and preferences. It's a bit like a one-stop-shop for windows!

Key Features:

• Extensive brand selection (including Andersen, JELD-WEN, HDX) for windows and doors
• Options for both replacement and new construction
• DIY installation resources available

Product Range:

• Vinyl Windows
• Wood Windows
• Fiberglass Windows
• Various styles (sliding, double-hung, casement)

Pros:

• Diverse product selection
• Competitive pricing
• Both DIY and professional installation options

Cons:

• Inconsistent customer service experiences
• Some quality issues reported with certain products

Price Range: $$

With a Homestars rating of 6.2 from 17 reviews and a Google rating of 4.0 from 2,900 reviews, Home Depot offers convenience and variety, though with mixed customer experiences.

Pella

Pella offers a diverse range of window materials and innovative features, catering to various architectural styles and homeowner preferences. They're like the Swiss Army knife of window companies!

Key Features:

• Multiple material options: wood, fiberglass, and vinyl
• Innovative features like between-the-glass blinds and integrated security sensors
• Custom design capabilities, including expert window and door installation tailored to meet the specific needs of regions like Ottawa and Gatineau

Product Range:

• Wood Windows
• Vinyl Windows
• Fiberglass Windows
• Various styles (sliding, casement, awning)

Pros:

• Wide selection of materials and styles
• Advanced features for enhanced functionality
• Energy-efficient options available

Cons:

• Higher price point
• Lower ratings on Homestars compared to some competitors

Price Range: $$$

With a Homestars rating of 5.4 from 78 reviews and a Google rating of 4.0 from 202 reviews, Pella offers quality products but may have room for improvement in customer satisfaction.

JELD-WEN Windows & Doors

JELD-WEN is known for its ENERGY STAR® certified products and extensive range of window styles and customization options. They're all about giving you choices!

Key Features:

• ENERGY STAR® certified products
• Multiple material options including vinyl, wood, and hybrid
• Replacement windows that focus on energy efficiency, enhanced curb appeal, and increased property value
• Wide variety of styles and designs

Product Range:

• Single and Double Hung Windows
• Casement and Awning Windows
• Sliding Windows
• Bay and Bow Windows
• Specialty Windows

Pros:

• Extensive style and customization options
• Focus on energy efficiency
• Low-maintenance options available

Cons:

• Lower ratings on review platforms
• Some durability issues reported by customers

Price Range: $$$

With a Homestars rating of 3.8 from 16 reviews and a Google rating of 2.1 from 135 reviews, JELD-WEN faces challenges in customer satisfaction despite its product range.

Rona

As a home improvement retailer, Rona provides a broad selection of window brands and installation options, making it a convenient choice for many homeowners. It's like the department store of windows!

Key Features:

• Multiple brand offerings
• Both DIY and professional door installation options
• Energy-efficient window selections

Product Range:

• Vinyl Windows
• Wood Windows
• Aluminum Windows
• Various styles to suit different needs

Pros:

• Competitive pricing
• Wide selection of brands and styles
• Flexibility in installation approach (DIY or professional)

Cons:

• Inconsistent customer service experiences
• Some quality concerns with certain products

Price Range: $$

With a Homestars rating of 7.6 from 8 reviews and a Google rating of 3.7 from 925 reviews, Rona offers variety but may have inconsistencies in product quality and service.

Milgard Windows & Doors

Milgard is recognized for its energy-efficient windows and ability to offer customized solutions to homeowners. They're all about tailoring their offerings to your needs.

Key Features:

• Energy-efficient window options
• Multiple material choices including vinyl, fiberglass, and aluminum
• Customers frequently praise the quality of the windows installed, highlighting their satisfaction with the installation process and the Full Lifetime Warranty

Product Range:

• Single and Double Hung Windows
• Casement and Awning Windows
• Sliding Windows
• Picture Windows
• Bay and Bow Windows

Pros:

• Strong focus on energy efficiency
• Customizable designs to match home aesthetics
• Comprehensive warranty coverage

Cons:

• Higher price point
• Limited number of reviews on some platforms

Price Range: $$$

With a perfect Homestars rating of 10.0, albeit from only 1 review, and a Google rating of 4.6 from 1 review, Milgard shows promise but lacks a substantial review base in the Ottawa market.

Universal Windows Direct

Universal Windows Direct distinguishes itself with its UniShield® glass options and comprehensive warranty coverage. They're all about giving you peace of mind with your purchase.

Key Features:

• UniShield® glass packages for varying energy efficiency needs
• Custom window options for unique designs
• Factory-trained professional installers from one of the leading door replacement companies, known for their extensive experience, diverse product offerings, and customer-focused services

Product Range:

• Double-Hung Windows
• Casement Windows
• Sliding Windows
• Bay and Bow Windows
• Garden Windows

Pros:

• Energy-efficient product line
• Customization options for unique homes
• Lifetime warranty coverage

Cons:

• Some reports of aggressive sales tactics
• Limited reviews on some platforms

Price Range: $$$

With a perfect Homestars rating of 10.0 from 5 reviews and a Google rating of 4.0 from 4 reviews, Universal Windows Direct shows promise but has a limited review base in the Ottawa market.

Making Your Choice: What to Consider

Alright, now that we’ve taken a tour of Ottawa’s window scene, how do you choose the right company for your home? Here are some key factors to keep in mind:

1. Experience: Look for companies with at least a decade in the business. They’ve seen it all and know how to handle any curveballs. Verdun Windows is a reputable company in Ottawa known for its quality, energy efficiency, and customer satisfaction.
2. Material Quality: Compare the durability and efficiency of different window materials. Remember, this is a long-term investment!
3. Style Variety: Find a company that offers a wide range of window styles and customization options. Your home is unique, and your windows should reflect that.
4. Energy Efficiency: Opt for ENERGY STAR-certified products. Your wallet (and the planet) will thank you.
5. Warranty Coverage: Examine the terms of product, parts, and installation warranties. A good warranty can save you headaches down the road.
6. Customer Service: Check out reviews and testimonials. Happy customers are often a sign of a great company.
7. Company Reputation: Choose businesses with high BBB ratings and positive industry standing. A good reputation is earned, not given.
8. Comprehensive Service: Prefer companies that manage the entire replacement process from start to finish. It’s less hassle for you and ensures a smoother experience overall.
9. Installation Process: Ensure the company provides a smooth and efficient window installation process. After all, the best windows in the world won’t perform well if they’re not installed properly!

Red Flags to Watch Out For

While we're on the subject, let's talk about some warning signs that should have you thinking twice about a window company:

1. High-pressure sales tactics or overly aggressive representatives. If they're pushing you too hard, it might be time to push back.
2. Vague or unclear pricing structures. Transparency is key when it comes to your hard-earned money.
3. Limited or ambiguous warranty information. A good company should stand behind their products.
4. Lack of a physical showroom or office. It's always nice to have somewhere to go if issues arise.
5. Poor online ratings and reviews. While one or two bad reviews are normal, a pattern of dissatisfaction is a red flag.
6. Absence of ENERGY STAR-certified options. In our climate, energy efficiency isn't just nice to have—it's essential.
7. Use of outdated materials or technologies. The window industry is always evolving, and your chosen company should be keeping up.
8. Promises that seem unrealistic or too good to be true. If it sounds too good to be true, it probably is!

Wrapping It Up: Investing in Your Home's Future

Choosing new windows for your home is a big decision, and we hope this guide has made it a bit easier for you. Remember, replacing your windows is an investment that can yield substantial returns in terms of energy efficiency, comfort, and property value.

Our advice? Get quotes from several of the top-rated companies we've listed here. Each has its strengths, and the best choice for you will depend on your specific needs, budget, and preferences.

At Canadian Choice Windows & Doors, we're proud to be part of this list, offering quality products, expert installation, and comprehensive warranties. But we also know that every homeowner's needs are unique. That's why we encourage you to do your research, ask lots of questions, and choose the company that feels right for you.

After all, the right windows can make a world of difference in your home for years to come. So take your time, choose wisely, and get ready to enjoy a more comfortable, energy-efficient, and beautiful home. Happy window shopping, Ottawa!